FAQs

Plenty of staff will be on hand to meet your child at the front gate and direct them to the appropriate place. Current learners will also be there to escort students.

No, the first PE lesson will not involve changing into kit.

Harrow High uses ParentPay in order for you to pay for your child’s lunches, trips, revision books, music lessons etc. We do not take cash.

Many of you may be familiar with ParentPay from primary school and already have an account. You will need new log-in details for Harrow High though. We will send you a letter during the summer with your  log-in details so you can put money for your child’s lunch in readiness for starting at Harrow High.

Students can get food from one of the two serving locations in the canteen or bring a packed lunch. Your child will pay for lunch by using their thumbprint linked to their account, which you will need to top up in advance. We suggest bringing a packed lunch for the first couple of days whilst we set up the biometric system.

Secondary school is a lot bigger, and at times you will get lost. Teachers will be outside classrooms to instruct, and our amazing learners will take you between lessons; just ask!

Teachers will be understanding in the early weeks of the term.  If they need something important, the Year 7 Team or the School Office can contact home for it to be sent in. However, as the term goes on, detentions will be issued for those who persistently forget items needed for school.

Your child is expected to wear the new school uniform. You can purchase this from Uniforms4kids/Pullens (48-50 Church Rd, Stanmore HA7 4AH, 020 8954 3850). Please make sure that you follow the information we have sent you regarding no brands, types of shoes and how to wear the uniform correctly.

It may vary a little, but a couple of pieces of homework a night on average. This is accessible on Google Classroom, which can be accessed on the home page of the website. Please ask your child to share their login details with you if you wish to monitor their homework. If you wish to contact a teacher, please call or email them directly. 

Learners may bring mobile phones into school - we understand that parents may want to be assured that their child has arrived safely at school or is on their way home. However, once through the school gates, we operate a ‘See it, Hear it, Take it’ policy. Phones must be switched off and kept inside school bags. If a phone is confiscated, parents will be notified and asked to collect the phone by 4pm when their child has finished serving their detention. 

If your chid is too ill to come to school, please call the school Absence Line (0208 861 7300) as soon as you have decided that they need to remain at home. Leave a message. Speak slowly, giving your child's full name, class, what is wrong with them, and say who you are.

If your child is ill before school, and they recover before lunchtime, please send them to school.  You can ring to alert the Attendance Team in advance.  

If your child becomes ill during the school day, they should go to Learner Services/Medical.  They will then be assessed, and you will be contacted if it is necessary. 

We only send children home if they are very ill, and then we will request that parents/carers come to collect them. Older children may be permitted to go home alone depending on their illness and proximity to school. No child is allowed to leave the school premises under any circumstances, without a parent/carer being spoken to by a member of staff. 

A full uniform and equipment list will be sent to all parents/carers.  They should have a pencil case with pens (including a green pen), pencil, sharpener, rubber, ruler, maths set and a scientific calculator.  A glue stick is often a useful addition. You can purchase these items from WHSmiths or The Works in Harrow town centre.

The Parent Portal and App is a communication tool between home and school.  You will be sent your login invitation when your child starts Harrow High School. You can use Portal and App to view details about your child; track their attendance and receive messages from the school. The App you can download to your phone.

They can talk to any member of staff, their tutor, or go to the Year 7 Team office.

There will be information in tutor rooms and circulated around the school building and in assemblies. Large posters advertising clubs are displayed around the school building. Clubs take place during break times and after school. We only ask that parents/carers are aware of the after-school clubs their children will be attending so they know when they will be returning home slightly later than usual.

All students need to be on site for line-up at 8.45am each day.

School finishes at 3:20pm each day. Any after-school clubs tend to finish at 4:15pm.

The website is regularly updated with key information. Please use the parent tab at the top of the page for term dates and for the menu in the canteen.

Please ensure all clothing and equipment is clearly named. Lost property is taken to Learner Services, where students can go to claim items.

If you have any other questions, please don’t hesitate to contact us at office@harrowhigh.com

Yes. If your child receives a detention, you will be sent a short text message (SMS) alerting you to this. More details about the detention can be found by going to your parent portal or the parent app. Detentions last 40 minutes, so children will be released at about 4pm.